T
TATW Support Desk
Staff sign in
Report a problem
No account needed. Four quick questions — takes about a minute.
1
Which store are you at?
2
Who should we follow up with?
Your name
Phone or email
(optional)
3
What is this about?
We need supplies
Bags, tags, cleaning, paper
Something is broken
Lights, doors, AC, plumbing
Register trouble
Clover, card reader, receipts
Computer or internet
Wi-Fi, printer, cameras, phones
Inventory question
Pricing, transfers, missing items
People or scheduling
Staffing, hours, payroll
Cash or money
Drawer, deposits, change orders
Signs or promos
Banners, sale signs, ads
Something else
Not sure? Pick this.
4
Tell us what's happening
In a few words
A little more detail
How urgent is it?
Emergency
We can't open or sell right now
Needs help today
It's slowing the store down
Soon, this week
Annoying but we can work
Whenever you can
No rush at all
Send to the district team