Every store issue, in one queue — triaged, delegated, and timed.

Stop chasing texts and group chats. TATW Support Desk centralizes maintenance, POS, inventory, HR and cash requests from every location so the district manager can see what's aging and what's blocked.

Report a problem — no login Staff sign in

One inbox for every store

Store and assistant managers submit issues in seconds — store, category and priority captured up front.

Triage and delegate

The district manager works a dense queue, delegates to Finance, Tech or People, and keeps a full audit trail.

Real resolution metrics

First-response and time-to-resolution computed from actual timestamps, broken down by store and category.